2 questions to help you calm your organization’s monkey mind
“A wealth of information creates a poverty of attention.” Herbert Simon, Nobel Prize winner in Economic Sciences
Our current work environments seem to be on a trajectory of greater and greater distraction with shifting priorities and an explosion of goals, initiatives, projects, and trends to keep up with.
Just as mindfulness practices may help you put your attention where you personally want it, organizational mindfulness is important as well. The first challenge in developing mindfulness as an organizational practice, is identifying the key questions that need focus. Here are 2 questions to start with. We’ve also included a few supplemental questions that help you think about how to integrate your answers into organizational practice.
Is your organization focused on the difference you claim to make for your customers?
If you’re promising convenience, do you include this as a filter for organizational decisions? (e.g. How does investing in this capital expenditure provide greater convenience for our clients?, etc… )
- What does convenience mean for your customers? How do you measure convenience?
- How do you talk about convenience for customers in your meetings?
- How does your annual operating plan demonstrate investment in greater and greater convenience for your customers?
Is your organization focused on how you are unique or better than your competition?
If you’ve put a stake in the ground as the most innovative company among your peers, do you include this as a filter for organizational decisions? (e.g. How does investing in this capital expenditure promote greater innovation?, etc… )
- What does innovation mean? How do you measure innovation?
- How do you talk about innovation in your meetings?
- How does your annual operating plan demonstrate investment in greater and greater innovation?
Focus is hard work, personally and professionally. What are you doing to promote it in your organization?