Managing Matters – Ralph Clermont

Ralph Clermont, managing partner of KPMG LLP’s St. Louis office, talks about an inclusive process that helped KPMG become an Employer of Choice in this “Managing Matters” column.

“I learned a lot about our employees and leading them when we began participating in the Great Places to Work survey. After Arthur Andersen dissolved and Sarbanes-Oxley was enacted, we had a workload increase of more than 20 percent. We placed incredible additional demands on people in an already demanding profession. We have a lot of deadlines and acquisitions come up that you can’t plan for. We realized that retaining our people was going to be critical, not just for growth but for surviving.”

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