Are You Ready for Your Strategic Planning?: Part 1 – Know Your Customer
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Sam Walton
How well you know your “one boss” – your customers – is especially critical to evaluate as you enter your strategic planning cycle. Blue Island Download 7 Questions you can use to fine tune your understanding of your customers.
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